FAQ
Craft Autoworks can convert anything, but we specialize in 2007+ Sprinters, Ram Promaster City (not the full size van), Overland Vehicles, Cargo Trailers, and Box Trucks.
Craft Autoworks provides a 2 year/24,000 mile warranty on craftsmanship of the build and materials. All appliances are covered by their respective manufacturers warranty.
Warranty Coverage
Craft Autoworks LLC warrants the Covered Product to be free of all defect in material and workmanship for 2 years or 24,000 miles, whichever occurs first, from date of pickup, unless otherwise noted on contract. This warranty extends to the original buyer only(unless specified by Craft Autoworks). This warranty does not cover any component, assembly, structural features, drive train, suspension, emissions, or any other part associated with the original manufacturer of the concerned vehicle. Within the period of this warranty, Craft Autoworks LLC will repair or replace, free of charge; any part proving defective in material or workmanship. All warranty repairs and service must be performed by Craft Autoworks LLC or a service center approved by Craft Autoworks LLC. Individual appliances including but not limited to furnace, fridge, hot water heater, inverter, battery, solar panel, solar charge controller, battery isolator relay, fan, AC unit, and swivel seats are not covered under this Warranty and claims must be filed with the original manufacturer of the product. All expenses related to replacing or repairing defective materials and workmanship under this warranty shall be assumed by Craft Autoworks LLC except for the following expenses, which shall be assumed by the buyer: Normal and reasonable wear and tear, damages incurred from negligence or misuse, damage or defect in products, appliances, or materials not directly related to the installation of the product, and damages or defects to the vehicle including but not limited to: body, suspension, drive train, exhaust, electrical, and structural.
Warranty Exclusions
This warranty does not apply to any costs, repairs, or services for the following:
1. Service calls to correct the installation of the Covered Product, or to explain the usage of the product to the buyer.
2. Repairs necessitated by use.
3. Damage resulting from misuse, abuse, accidents, alterations, or equipment failure.
4. Corrective work necessitated by repairs made by anyone other than Craft Autoworks LLC authorized service technician.
5. Changes or alterations to the vehicle or it’s equipment
6. Any damage resulting from driving on unpaved roads
7. Any damage resulting from not/incorrectly winterizing the van and being exposed to freezing temperatures
8. Any products/components provided by the client will not be covered under any part of this warranty unless expressly stated by Craft Autoworks LLC
Craft Autoworks has an open book policy on all of our costs. Your build budget will include a full breakdown of all materials, components and labor (broken down by task) so you know exactly what you are paying for. We also document all builds from start to finish so you have proof the materials you paid for were in fact used in your build.
Pricing is dependent on the size of vehicle chosen and the features desired for the build. Typical starting costs for a camper van build are in the $60k range for a very basic build in a small van. Budgets quickly increase from there as different features, options and finishes are incorporated and/or larger vans are used for the base vehicle. Average build costs tend to run in the $75k to $125k range. Offroad and Overland style van builds tend to be on the upper end of that range due to additional costs for suspension, trail armor, and systems designs for longer off-grid use.
See our build portfolio pages for pricing and feature lists of each completed conversion
Typically the fastest a timeline can move on a build is 3 to 4 weeks for design and then 8 to 10 weeks for the build process. If we are booked out with current builds, the design process can be done at any time ahead of the build (sooner the better) so once space is available at our shop, your build can begin as soon as the van is delivered.
Although we have explored this option in the past, we currently do not offer any pre-designed or pre-fabricated builds.
We have found our forte is in providing unique solutions for each client we work with. Everyone’s needs and interests are different and you deserve to have a van that caters to your use case.
At our core, we are a custom design and fabrication studio that uses spec materials to create unique builds for each client. Essentially, that means we will work with you to develop a unique floor plan, systems design and exterior accessories kit to meet your functional goals while using certain materials that we know and trust. These spec materials, like our Maple Multi-Plywood and Microfiber Upholstery are purchased in bulk on a regular basis, reducing costs and lead time, allowing you to save money and get your finished build sooner. We have found this is a great balance between customization and efficiency, allowing us to make a one-off build for each client affordably, quickly and reliably.
Yes! We offer a number of ways to support those taking on the van build challenge.
- Product Sales – If you’re struggling to find parts for your build or would like to put together a package deal, let us know. We are dealers for many popular brands like Battle Born, Victron, Blue Sea, Kisae, Iceco, Espar, Flarespace, Nations Starter and Alternator, Nomadic Cooling and many more.
- Installation – Cutting holes in expensive vans is scary, we can help. We offer installation services for most of the products we sell and can install parts you already have.
- Consulting – Sometimes all you need is a little info. A consulting session with our van build specialists can help take the guesswork out of your build. From quick chats about wiring layout to converting your pencil sketch into a full 3D model, we pass our experience and best practices on to you.
- Preliminary call(s) to discuss build goals and general designs
- Craft Autoworks supplies build estimate and rough timeline
- If client decides to move forward, 10% deposit is paid to lock in position in our build schedule and develop final design, 3D models and budget
- Client delivers vehicle at time of build, pays a 40% build deposit (total of 50% paid at that point), and work begins